Exhibit 20.24

Craigslist Transaction

When I got the first email, I didn't know if this guy was being aggressive enough in his quest to buy my bike. Then, five minutes later, the second email came. While more aggressive, this still seemed to be sub-optimal in its aggressiveness and clarity. That's when I realized he didn't want a bike, he only wanted to be friends with sale-rjwzk-130546842@craigslist.org.

That's when I realized he wasn't using verbs because the only verb he knew was "love."

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